Refund Policy

Last updated: July 26, 2026

This policy covers purchases for which YRE360 LLC is the merchant of record: purchases that appear on your card statement as YRE360* followed by a product identifier. Individual products may state their own refund terms at checkout; where they do, those terms govern that purchase, and this policy fills in everything they don’t cover.

The short version

If something went wrong (you were charged in error, charged twice, or a product didn’t do what it said), reach us through the contact form and choose Billing, and we will make it right. We answer within one business day.

Subscriptions

  • You can cancel a subscription at any time; cancellation stops future charges and your access continues to the end of the paid period.
  • If you request it within 14 days of a charge and have not made substantial use of the service in that period, we will refund that charge.
  • Renewal charges billed in error, including charges after a cancellation you made before the renewal date, are refunded in full.

One-time digital purchases

Refundable within 14 days of purchase, unless the content or service has been substantially consumed, downloaded, or delivered. Where a product states a different window at checkout, that window applies.

Duplicate or unrecognized charges

Duplicate charges and charges you did not authorize are refunded in full once confirmed. If you see a YRE360* charge you don’t recognize, see Billing & statement charges and contact us through the form with the descriptor, date, and amount. Most cases are resolved in one exchange.

Physical products

When we sell physical products, return instructions and the applicable return window are included with the order and stated at checkout. Physical items should be returned in the condition received; refunds are issued when the return is received and inspected.

How to request a refund

Contact us through the contact form (choose Billing) with:

  • the statement descriptor (e.g., YRE360* followed by the product name), charge date, and amount;
  • the email address used for the purchase; and
  • a sentence on what went wrong (it helps us fix causes, not just charges).

Approved refunds are issued to the original payment method, typically within 5–10 business days depending on your bank.

A note on chargebacks

You always have the right to dispute a charge with your bank. In practice, emailing us first is faster: refunds we issue settle in days, while bank disputes often take weeks. We keep our side of this bargain by answering within one business day.

Contact

YRE360 LLC, Wyoming, USA. Reach us through the contact form.